Online via our webshop

  • Businesses and private customers can purchase any products directly from our webshop.  As this is a B2B webshop, private customers wave their rights specific to consumer online purchases.

  • You can pay either
    • directly by Credit Card (MasterCard, Visa) or KBC Online banking. The order is processed immediately.
    • via wire transfer. The order is processed when the amount is in our bank account
    • with Bitcoins. The oreder is proccessd minutes after your transfer

Via phone or email

You can contact us via phone or email if you have any questions about the products or want to make sure that you are purchasing the right solution.

We offer complete and integrated solutions, often including products that are not listed on our webshop, so, for most projects, it would be better to contact us to discuss the solution and get a quotation.

Online via our webshop

You can receive a quotation in PDF via email. Quotations are also stored in your account on our customer portal. 

  • simply follow the same procedure like purchasing direcly, adding products to the shopping cart
  • checkout and add your information and address. Taxes and shipping fee will be recalculated.
  • at the Payment stage, select quotation only as a payment option and click Pay now.
We will adjust your quotation and send you a new version, which you can choose to accept or not. If you want to discuss the quotation, send us a message from the quotation in the customer portal, or contact us via email or phone.

Via phone or email

As we offer complete and integrated solutions, we prefer that you contact us to explain your needs, so we can propose a good solution, different options, and a special price. 
We advise from single products to large scale projects. Feel free to ask us for an appointment at your site or in our offices, to explore is we would make the right partner.

Accepting a quotation

From your account in our customer portal, you can edit and accept a quotation. There, you can also choose to pay directly, or pay later via wire transfer or with Bitcoins.

VAT exclusive

As we mostly sell to businesses, all our prices are listed excluding VAT. VAT will be calculated at checkout, and depends on the provided invoicing information.
For intra-community invoices (in Europe, outside Belgium) without VAT, we must verify your VAT ID and company first, so the first time, it is not removed automatically. If you want a correct intra-community invoice, the first time, select quotation only. We will send you the updated quotation when your VAT ID had been verified and VAT calculations will be correct.

Shipping

Shipping is FREE in in Belgium, Nederland, Luxembourg, France, United Kingdom on orders >80 euro and FREE in the rest of Europe on orders >800 euro.
Shipping cost is recalculated on checkout after entering delivery address and selecting the shipping method.

Promotions

Loxone maintains a fixed price policy and does not allow any Loxone partners to offer a discount on any Loxone products.

We offer up to 25% percent discounts on non-Loxone products to our Loxone customers, and we regularly offer discounts for a limited time at the introduction of new products, via Coupon Codes. You can enter this Coupon Code on checkout. All prices of all products in your cart will automatically be adjusted. You can sign-up with your e-mail address to receive Coupon Codes at the bottom right of this page.